Privacy Policy

Overview

Tri State EMS LLC (“Tri State EMS,” “we” or “us”) respects your privacy. This policy explains what information we collect through this website, how we use it and the choices you have. It applies to this website only. Medical and billing records related to the care we provide are protected under federal law, including HIPAA, and are handled separately from this policy.

Information we collect

We collect information you choose to give us and limited technical information collected automatically:

• Contact details you enter in our forms, such as your name, phone number and email address

• Trip details you share when requesting a ride, such as pickup and destination addresses, dates and times

• Information you include in a job application or message

• Technical data such as your browser type, device, pages visited and approximate location, collected through cookies and analytics tools

Please don’t send medical information online

Our online forms are not designed to collect protected health information. Please don’t include diagnoses, medications or other medical details in a form or email. A dispatcher will collect anything needed for your transport by phone.

How we use information

• To respond to your requests and schedule transportation

• To review job applications and contact applicants

• To answer questions about services, insurance and billing

• To maintain, secure and improve this website

• To comply with legal obligations

How we share information

We do not sell your personal information. We share it only with service providers who help us operate this website and our business, such as website hosting, form processing and our billing partner, and when required by law or to protect the rights and safety of our patients, staff and the public.

Online bill payment

Bill payments are made through a secure portal operated by our billing partner. Information you enter there is governed by that provider’s terms and privacy policy.

Cookies and analytics

We use cookies and similar technologies to understand how visitors use this website. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

Data security

We use reasonable administrative, technical and physical safeguards to protect information submitted through this website. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children through it.

Your choices

You may ask us to access, correct or delete personal information you submitted through this website by contacting us using the details below.

Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the date at the top of this page.

Contact us

Tri State EMS LLC
1391 Easton Road, Abington, PA 19001
Phone: 610-504-5464
Email: Dispatch@tristateems.com